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Programs Overview

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  • Monthly training - providing continuing education hours

  • Simulation training with the STAR Trailer - realistic scenario based training.

  • Robust Quality Assurance program administered by the medical director with paramedic oversight

  • Progressive protocols with training to enhance services offered.

  • Wide variety of education from law enforcement, mental health, skills training, firefighter down, CPR and many more

  • Special programs with vendors to decrease overall cost of supplies and equipment

  • Cloud based Narcotic Tracking and Management program

  • Involved and accessible medical director.

  • Cloud based virtual learning through online education portal.

  • Recorded line for online medical control calls

  • Training center through National Association of Emergency Medical Technicians and American Safety and Health Institute.  Allows for PHTLS, TECC, AMLS, CPR, ACLS and more.

  • Tactical Medical program with paramedics and a licensed EMRA for standby

  • Skilled staff of paramedics, firefighters, and law enforcement to enhance the services offered

  • EMS career advancement through partnerships with Career Technology centers

  • Active oversight of e9-1-1 dispatch centers

  • Working relationships with air ambulance services across Oklahoma

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  • Monthly training - providing continuing education hours

  • Simulation training with the STAR Trailer - realistic scenario based training.

  • Robust Quality Assurance program administered by the medical director with paramedic oversight

  • Progressive protocols with training to enhance services offered.

  • Wide variety of education from law enforcement, mental health, skills training, firefighter down, CPR and many more

  • Special programs with vendors to decrease overall cost of supplies and equipment

  • Cloud based Narcotic Tracking and Management program

  • Involved and accessible medical director.

Actively involved Medical Director

Active medical director involvement is paramount to an EMS agencies success.  From providing education to on-scene observation and quality assurance, Dr. Worden is actively involved in all aspects of prehospital care.

Skilled Educators

Heartland Medical Direction has four highly skilled Paramedic Educators with over 30 years combined EMS experience.  Providing a broad range of education not only including prehospital medicine but firefighting and law enforcement education as well.

What we offer

Robust Quality Assurance Program

Heartland Medical Directions prides itself on its robust Quality Assurance program, a cornerstone of our commitment to excellence in healthcare.

Utilizing a coud based QA program, our program is meticulously designed to ensure the highest standards of patient care, safety, and satisfaction. Through comprehensive monitoring, regular audits, and continuous improvement initiatives, we strive to identify areas for enhancement and implement proactive measures to optimize the quality of the services our agencies provide. Our dedicated team works tirelessly to uphold regulatory compliance, promote best practices, and foster a culture of accountability and transparency.  Quality Assurance activities are also reviewed at Quarterly all agency meetings

Cloud based Narcotic Tracking

Partnering with LogRx, Heartland utilizes a paperless system for narcotic tracking.  This allows medics to reduce the amount of paperwork needed after administering controlled medications.  This also allows agency directors to accurately and effectively manage medications.

Simulation Trailer

Simulation training allows medics to practice critical skills in a realistic environment.  With assistance from the OERSSIRF grant, Heartland Medical Direction has a one of a kind ambulance simulator.  Offer medics the ability to hone their skills.

Group purchasing power

Heartland Medical Direction has agreement with several equipment suppliers.  With our many agencies combined, we are able to secure better pricing for every agency thereby lowering their expenses to provide care.

Monthly Educational Offerings

We believe that education enhances the care we provide to our communities.  Therefore, our staff of paramedics, along with the Medical Director, offer several continuing education courses each month.  These are offered live at various locations as well as via an online format.

Quarterly All Agency Meetings

Bringing our member agencies together to share ideas, discuss topics, and to review Quality Management activities is paramount to Heartland.  We can all learn from each other and these quarterly meetings help facilitate this.

On Scene Observations

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Heartland Medical's commitment to excellence extends beyond the confines of our facilities as our dedicated medical staff, led by the Medical Director, actively responds to calls for in-field evaluations. This proactive approach enables Heartland to assess not only the medics' interactions and treatments with patients but also to identify any educational needs within the service or region. Additionally, Heartland Medical Direction instructors and the Medical Director himself conduct on-scene observations, providing invaluable insights into the real-world application of medical protocols and ensuring the highest standards of care are consistently met. This hands-on involvement reaffirms our unwavering dedication to continuous improvement and the delivery of superior healthcare services in every situation.

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